Unknowns are our business.We turn yours into a real advantage.

Build your experiment: choose what you need and where you work. We'll show you what it could look like.

Services

Consultancy · A plan before any investment. Most companies don't give up on AI because of cost, but because they don't know where to start. We walk through your processes with your team, measure where the time goes and separate what pays off from what is just cost. (2–3 weeks)
Design · A solution people trust and use. AI your team doesn't use is worth nothing. We shape flows and screens so it's clear what the system did, where its data came from and how to correct it in one click. (2–5 weeks)
Development · From prototype to a system in production. We build custom AI solutions and connect them to your ERP, CRM and other tools. We work in short cycles, so you see the first usable version within weeks, not at the end of the project. (6–12 weeks)
Performance · Measuring and tuning after launch. An AI system isn't finished on launch day. Data changes, costs grow and accuracy quietly drops. We measure, tune and show you the numbers every month. (ongoing)

Examples by area

Insurance: Where AI makes sense in insurance, and where it doesn't; Filing a claim from a phone; A claim file ready for a decision; Accuracy and an audit trail of decisions.
Banking: Where AI adds value in a bank without regulatory risk; Opening an account without retyping documents; An assistant for branches and support; Accuracy and an audit trail for the regulator.
Procurement: Which procurement steps eat the most time; Comparing quotes on one screen; Supplier invoices that match themselves to orders; Accuracy even when a supplier changes format.
Compliance: What to automate in compliance, and what not to; Compliance evidence that collects itself; Regulatory monitoring that doesn't depend on one person; AI system documentation that DORA requires.
Human resources: Where HR loses time to admin; Onboarding that needs no reminders; Employee requests without forms; An assistant that keeps up with policy changes.
Logistics: Where time is lost between order and delivery; One screen for the dispatcher; Delivery notes, CMRs and invoices without retyping; Accuracy even when a supplier changes format.
Customer support: Which requests can handle themselves; An assistant agents trust; Reply drafts for agents; Quality and cost per conversation.
Finance: What to automate in finance, and what not to; Invoice checks on one screen; E-invoices that prepare themselves for booking; Monitoring discrepancies and fraud.
Marketing: AI in marketing without losing your brand voice; Campaign flow from brief to sign-off; One campaign, a version for every segment and language; Is AI content delivering results?.
Sales: Where your salespeople lose time; Meeting prep on one screen; From inquiry to quote in one day; Accuracy of inquiry scoring.

Contact

hello@unknownslab.ai · Zagreb, Croatia
Domagoj Vukovic (CEO), Vanja Bertalan (CPO), Dragan Vodopija (COO)